Terms Of Service

Welcome to Escaladesilks. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By visiting our site or purchasing our products, you agree to be bound by these Terms. Please read them carefully before placing an order.

1. Acceptance of Terms

By accessing or using the Escaladesilks website, you confirm that you are at least the age of majority in your state or province of residence and are fully capable of entering into legally binding agreements. If you do not agree with any part of these Terms, you should not use our website or services.

2. Use of Website

You agree to use our website only for lawful purposes and in a manner that does not infringe upon or restrict the rights of others. Prohibited activities include, but are not limited to:

  • Engaging in fraudulent activity, identity theft, or misrepresentation.

  • Interfering with the technical functionality, speed, or security of the website.

  • Attempting to gain unauthorized access to any portion of the site, customer databases, or our server systems.

3. Product Presentation, Sizing, and Care (For Apparel)

We strive to display our garments—including our dresses, formal wear, suits, and shirts—as accurately as possible regarding colors, textures, and silhouettes.

  • Color & Display: We cannot guarantee that your device’s screen will exactly match the actual product color due to variations in photography lighting, digital rendering, and individual monitor settings. Minor color variance does not constitute a product defect.

  • Sizing: Clothing measurements provided in our size guides are approximate and subject to industry-standard tolerances (typically 1–3 cm). It is the customer's responsibility to select their size carefully.

  • Garment Care: Customers are responsible for following the specific washing and care instructions attached to each item (e.g., dry clean only for delicate formal gowns). Escaladesilks is not liable for shrinkage or damage caused by improper washing.

4. Orders, Availability, and Wardrobe Policy

All orders placed through our website are subject to product availability and acceptance.

  • We reserve the right to refuse, limit, or cancel any order at our sole discretion, including orders that appear to be placed by dealers, resellers, or distributors.

  • Wardrobe Policy (Anti-Rental Fraud): To protect our brand against "wardrobe fraud" (buying formal dresses/suits to wear once for an event and attempting to return them), Escaladesilks reserves the right to cancel future orders or ban accounts that show patterns of excessive purchasing and returning of high-end evening garments.

5. Pricing and Payment

All prices listed on our website are in USD (unless localized currency conversion applies) and are subject to change without prior notice. Payment must be made in full at the time of purchase through one of our accepted, secure payment gateways listed at checkout.

6. Intellectual Property & User Content

  • Brand Assets: All content on the Escaladesilks website—including text, original garment photography, lifestyle images, lookbooks, logos, graphics, and product designs—is the exclusive property of Escaladesilks or its licensors and is protected by international intellectual property laws. You may not reproduce, distribute, modify, or exploit any content without our express written permission.

  • User-Generated Content (UGC): If you tag @Escaladesilks or use our brand hashtags on social media while wearing our clothing, you grant us a non-exclusive, royalty-free, worldwide license to feature your imagery on our website or marketing channels.

7. User Accounts

If you create an account with us to save your sizing details and order history, you are entirely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Please notify us immediately at Service@Escaladesilks.com if you suspect any unauthorized use of your account.

8. Limitation of Liability

To the fullest extent permitted by law, Escaladesilks shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your access to, use of, or inability to use our website or products. Our total liability for any claim related to these Terms or a specific purchase shall not exceed the exact monetary amount you paid for the product in question.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Escaladesilks’s operating company is legally registered, without regard to conflict of law principles. Any disputes or claims shall be resolved exclusively in the courts located within that jurisdiction.

10. Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. Any changes will be effective immediately upon being posted on this page. Your continued use of or access to the site constitutes acceptance of those changes.

Contact Us

If you have any questions, concerns, or inquiries regarding these Terms of Service, please reach out to our legal compliance and support team at:

  • Email: Service@Laterio.com